St Francis Veterinary Hospital works on a 15-minute appointment basis scheduled Monday through to Saturday mornings, our receptionists will attempt to accommodate all requests to the best of our ability. Should you wish to see a specific veterinarian please inform our reception team as our veterinarians work at both practices.

If you feel you have an emergency with your pet, please come to the hospital immediately, emergencies take precedence over scheduled appointments, we ask for your understanding in these situations with the assurance that we will extend the same to you should your pet ever require urgent attention. Emergencies are accepted during operating times only as we are not a 24-hour hospital.

For after-hours emergencies please contact

Please note the following:

  • On Saturday’s, Sundays and Public Holidays, we offer a walk-in service “first come first served”
  • Saturday afternoons and Sunday’s a surcharge applies as these are classified as “emergency hours”
  • Should you be unable to schedule an appointment, walk-ins are welcome and will be seen by the first available veterinarian

We offer a drop off service, this is available to you should you be unable to make an appointment or be present for your pet’s consultation. Please call to make arrangements for this service in advance.